Soowon Lee

At this time the Customer Care team is unable to offer diagnosis of a vehicle's condition via phone or email. It is imperative that the vehicle be physically inspected by our Hyundai Trained Techni...

Yes. All Hyundai Genuine Parts are covered by a 12-month warranty by your Hyundai Dealership. You can find out more about our warranty policy by visiting our warranty information page.

Modifications to your Hyundai may not affect your vehicle warranty, unless a component failure is caused by the modification either by its installation, its operation, or if the component failure i...

Hyundai will update the Hyundai website with any price service charge changes when it is appropriate to do so. The published maximum price will be valid for an applicable effective period. Customer...

Yes and no… While there are cheap non-genuine parts on the market, usually their lifespan can be much shorter than Genuine Parts, which means they may need to be replaced more often and so could wo...

Most Dealerships have courtesy cars available, however a fee may be incurred. Alternatively some dealerships may have a courtesy bus service. We would recommend discussing the options available wit...

No, you can only buy Genuine Parts from an Authorised Hyundai Dealership. If you are ringing about a part, make sure you have your vehicle details and your Vehicle Identification Number (VIN) on ha...

Yes, all warranty work needs to be carried out by an authorised Hyundai dealer. Please refer to your Hyundai Service Passport or Hyundai dealer for more details.  You can find out more by visiting...

The Lifetime Service Care Program is effective from 1 September 2014 and does not have any end date. However Hyundai Motor Company Australia reserves the right to end the Lifetime Service Care Prog...

All Authorised Hyundai Dealers provide an original tax invoice, and this will show that Hyundai Genuine Parts have been used.